-Instructions-
1. How to Book
Booking your appointment at Studio Zee is simple and straightforward.
If you wish to schedule any hair service, you may click “Book an Appointment” under the Book Now section.
If you would like to book only a consultation, please select “Book a Consultation” instead.
Choosing the correct option ensures that the appropriate time, resources, and stylist are reserved for you, allowing us to give your hair the attention it deserves.
2. Deposit Requirement
After booking your colour consultation and arriving at the salon, your stylist will assess your hair, discuss your goals, and provide your final quotation.
Once your consultation is complete, you are welcome to reserve your colour appointment for a future date, and our team will assist you in selecting a suitable time based on availability.
If you would like to complete the colour service on the same day as your consultation, please include a note inside your Colour Consultation booking.
Our team will review your request and contact you to confirm if a same-day slot is available. We always aim to accommodate such preferences whenever possible.
A LKR 10,000 non-refundable deposit is required only when securing a confirmed colour-service appointment.
This deposit protects the stylist’s allocated time and will be deducted from your final invoice when you proceed with the service.
3. Pricing Information
Colour pricing at Studio Zee may vary depending on several factors, including your hair length, volume, previous colour or chemical treatments, and the number of steps required to achieve your desired result.
To ensure full transparency, your stylist will provide the most accurate pricing during the consultation, once your hair has been assessed in person.
For hair-care services, please note that they include a simple dry finish only.
Hair setting or additional styling is not included, as the extra heat may overlap with and reduce the effectiveness of your treatment.
This approach helps us maintain the health of your hair while protecting the results of your service.
All haircut services include a complimentary wash and blow-dry to give you a complete and polished finish.
Our Premium Designer Haircut is a more advanced, precision-crafted service tailored to create a specific style or transformation, customized carefully to your individual hair goals.
4. Response Time
Due to high demand, our team receives a large number of inquiries each day.
We kindly ask that you allow up to two business days for a response.
Every message is reviewed with care to ensure you receive accurate guidance and proper support.
5. Contact Information
If you need any assistance or have further questions, you may contact us on 011 725 5360.
Please understand that calls may not always be answered during peak hours due to ongoing services.
For faster assistance, you may send a WhatsApp message only (no calls) to 075 081 0972 or 076 106 3011.
Our team will get back to you as soon as possible.
We are here to help and ensure you feel supported throughout your experience with Studio Zee.